Job Openings >> Collections Specialist
Collections Specialist
Title:Collections Specialist



The Collections Specialist is responsible for accepting and recording payments from customers, as well as attempting to collect outstanding debt.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This position is primarily, yet not exclusively responsible for accountable for the following:

  • Prepares work to be accomplished by gathering and sorting documents and related information.
  • Pays invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.
  • Obtains revenue by verifying transaction information; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts and insufficient payments.
  • Collects revenue by reminding delinquent accounts; notifying customers of insufficient payments.
  • Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
  • Maintains accounting ledgers by posting account transactions.
  • Verifies accounts by reconciling statements and transactions.
  • Resolves account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments.
  • Maintains financial security by following internal accounting controls.
  • Secures financial information by completing data base backups (paper/scans).
  • Maintains financial historical records by filing accounting documents.
  • Contributes to team effort by accomplishing related results as needed
  • Other duties as assigned

Minimum Qualifications (Education, Experience, Skills)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma required, and 1-2 years of Accounts Receivable experience.

Individual must be highly organized, flexible, have a high passion to succeed, and driven for individual and company success to fulfill the company mission and core values.

Strong computer skills in Microsoft Office, with emphasis on Excel spreadsheets and Power Point.

Strong communication, interpersonal, time management and organizational skills.

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information to one on one and small group situations to customers, clients, managers and other employees in the organization.

Ability to count, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out detailed but uninvolved instructions from both written and oral communications. Ability to deal with problems involving a few concrete variables in standard situations.

Normal Office setting: This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and other normal office equipment. While performing the duties of this job, the employee is regularly exposed to fumes, hazardous chemicals, and heat. The noise level in the work environment is usually moderate.

Job Type: Full-time

This opening is closed and is no longer accepting applications
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